Supplying a trustworthy & reliable service has been vital to the success of Genius, and we have invested heavily in our technology, infrastructure and security to ensure that your critical business data is safe, secure and is accessible to you at all times.
Genius Software operates a mix of our own robust and resilient dedicated servers which are based in a secure data centre in Leeds within the United Kingdom and the Amazon AWS (S3 storage) service. Having our data infrastructure based within the UK is vital to maintain the high speed data transfer that our clients have come to expect from our service.
We take the responsibility of storing critical business data very seriously and employ Microsoft certified technicians to monitor our servers 24 hours a day, 7 days a week, 365 days a year. Yes even on Christmas day!
We have operated our own dedicated servers out of the same data centre for the past 19 years over various businesses from web design agencies to ecommerce businesses, initially using the hosting company Donhost Ltd way back in 2000. In the 19 years that our servers have been running we have experienced zero downtime of our network which is very impressive and is due to our no compromise infrastructure with dual mirrored servers, RAID, and daily backups.
Our data survival rate is also 100% which means we have never lost any data either.
Security and GDPR Compliance
All data entered and held within the Genius platforms is entered in a secure environment and is securely digitally encrypted (secured by SSL digital encryption) before being submitted to our secure servers and ultimately our secure database.
All data stored within the Genius network complies with GDPR. Read more about GDPR Compliance.
Continuation of Service
We understand that when you trust us with your data you are trusting us with your business, which we take very seriously. Your data is always safe with Genius and as a fail safe if something disastrous were to happen to the Genius business and it was forced to cease trading, we have plans in place to provide continuation of service to all of our clients.
'London Escrow' have been contracted and would step in an operate the Genius system, ensuring that your data is available to you for a minimum period of 3 months. This gives you time to export your data and find an alternate provider should the unthinkable happen.
No other Training Management System vendor offers this peace of mind service.
Book a Demo
Enter your details below and we will contact you right back!
Genius saves us so much time and allows us to concentrate on delivering the very best training possible!
Genius saves us time by managing all our bookings in one place. It really is Genius!
We have grown more in 1 year since using Genius than in the previous 6 years without it!